Technical Issues

TELEPHONE PROBLEMS 

Since changing our telephone service to Full Fibre, having been told it would be reliable we have been experiencing lots of issues.  

When calling us, many of our customers have had the reply that the number isn’t recognized.  We believe that as the phone line is now digital when the Wifi signal drops out it is not possible to connect.    

We are trying our best to get this problem resolved. 

IF YOU ARE TOLD THE NUMBER ISN’T RECOGNISED, PLEASE TRY AGAIN LATER OR SEND US AN EMAIL AND WE WILL GET BACK TO YOU AS SOON AS POSSIBLE. 

We apologize for any inconvenience this may cause and appreciate your patience. 

WE ARE OPEN!

Our opening hours for 2025 are Monday to Thursday 10am – 4pm

Outside of these hours please email sales@austinsofoldarley.co.uk